Posted on 11/06/2009 01:10:47
We are so sorry for the inconvenience that we may caused. There may be have some misunderstnding between you and our customer representative. Would you please contact us as soon as possible and kindly tell us your order number? We will look into this case. If we have already sent the ISK to you, then we can show you the screenshots to prove that. And as you mentioned, your ISK has been taken away. We will do our best to make something to you as compensation. Please trust us. Our ultimate goal is making our cusotmer happy.
Thanks for your understanding and cooperation in this matter.
Posted on 11/03/2009 20:25:58
Thank you so much. Your satisfaction is our ultimate goal. We will not let our customer down. Hope to do more business with you in the future. If you have any problem, please feel free to contact us. Thanks for your purchase. Have a good day!!!!