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Guest
Topic :   Scammed

I'd like to add to this forum stating my disapointment in this company.

I purchased an account, upgraded it to BC - which all went great!

I then proceeded to purchase powerlevelling to from level 1 to 70 on my new account.

Not many days after this my new account received a temporary ban.  IGXE then contacted me stating they could not access the account.  After speaking to IGXE via their live help I was assured this would not happen again, so I gave them the new password so they could continue levelling my character.

A few days after I received an email from Blizzard stating my account had been permanently banned, due to suspiscious behavour.  I contacted IGXE again, to see what was happening.

IGXE then did NOT honour the fact they told me the origional offense would not happen again, and to make everything OK they would send me 5000 gold.  After stating this was not an acceptable trade for my lvl70 character as it is of no use with no character, and no comparison in monetary value.  I then received more gold offers as a trade, which I continued to state was NOT acceptable.

Currently I have not accepted IGXE's offer of gold, nor have I received the service that I paid for.  The order on "My Account" page is listed as Finished.

I would hope new customers of IGXE come and read this forum before considering purchasing from this company as it, in my opinion provides NO service and since I have paid good money for this, I would consider it as fraud.

For IGXE's reference my order number is 898592

Thanks for your time,
A very unhappy customer.


10/07/2008 07:36:13


Guest
Topic :   Banned for 3 days

And another one bites the dust...i was banned today.  I really put the blame on igxe staff...they talked too much and weren't very discreet during the order.

I'll be disputing this charge!


10/06/2008 23:11:14


Mozzah
Re :   IGXE Mobile is on!

1. Did you ever purchase online by mobile phone? How often?



A: Yes   B: No



Your option is: B



 



2. Do you think IGXE Mobile will make your online game purchase more convenient?



A: Yes   B: No



Your option is: B



 



3. Do you want to have a try? Why?
   A: Yes   B: No



   Your option is: B, Don't see the point of using it on my mobile, if im not home to collect it :)

4.What do you think about the the new feature?
   Your answer is: Might be good in same aspects however, if you order gold on your mobile, How do you collect it?, Just easier to order from the net when you are home

5. What functions do you want to add to IGXE/mobile IGXE?
   
   Your answer is: 
 



 As a token of our appreciation, a 5% discount will be rewarded to our participators on your next order.



10/06/2008 22:47:40


igxe
Re :   Reply To Guest

Reply to is_aimoo_guest (10/06/2008 00:02:58)

2.5 mil on final fantasy 11
I ordered it at 11:00 am
its 12:am ............

 HI~  Sometimes the delivery will be delayed for some hour if it is in high demand , please don't worry. once we have the stock, we will deliver to you in the first time~ Hope you could be more patient on it ,


10/06/2008 05:44:40


igxe
Re :   Bullsh*t

thank you for your reply. IGXE is a large company, and have honest powerlevelers to do the orders for customers. We notified you worry password. It probably is because the account  was suspended by the game company.  Would you please tell us your order number? We can check it for you.


10/06/2008 05:36:40


Guest
Topic :   And Yet another customer waiting a millenium

2.5 mil on final fantasy 11
I ordered it at 11:00 am
its 12:am ............


10/06/2008 02:02:58


Guest
Topic :   PL question i hope is answered quick!

is it possible to order the Advanced Job Summoner and then order the avatars as well? I mean what if my order looked like this:

Advanced Job SMN
Avatars 1-6
Avatar Diabolos
Avatar Fenrir

Would the power leveler know to get the summoner job first, then get the avatars (since you can get them at level 1 i believe)?


10/05/2008 14:15:34


Guest
Topic :   some questions about PL

ok i was looking through the PL menu and what do these mean?

SMN 1-6 Avatars




10/05/2008 14:08:07


Guest
Re :   Bullsh*t

 Also I understand it wasnt the companies doing, as that would just be foolish and pointless. However you employ ppl to do the Powerleveling and they can act on their own, however that doesnt change that they work for you and got the information from your site.


10/05/2008 01:10:18


Guest
Re :   Bullsh*t

 it wasnt suspendid, I had it locked because you guys claimed to be unable to login, even though you were the last to be on it, so time to start checking your PL's and see which of them last accessed it.

I will be talking to support on monday to get the password reset and the account unlocked to see what is missing.

what I know for sure is my main gear, the gear I just bought off AH, and 200k that I sent before I left this morning.

luckily I had most my money and some other expensive items sent to my other character.


10/05/2008 01:04:30


igxe
Re :   Bullsh*t

we are sorry that your account was suspended, which is happens out of our control. If you require a refund or compensation, you can come to our live chat or send us email , and we can have a  coodianation on the matter. 


10/05/2008 00:43:58


Guest
Topic :   Bullsh*t

ok I made a PL order last night



first I get an email 7 hours later asking for 200k gil to finish my order so I sent it to the character from another character.



Now I just got back for the night so I check on my status and they say
the password was wrong, yet someone is on my account WTF? the 200k was
taken out of the delivery box.



after talking to support they say the PL is on but yet I just got an email saying wrong password again.





I know it was the right password and your PL's have been the only ones on it since I made the order.





I had a GM lock the account





I will be expecting a refund and replacements for anything lost as this is just unacceptable.


10/05/2008 00:11:51


igxe
Re :   Bad Service..

We are sorry for the delay, this game is somtimes in high demand which caused the delay, sorry for keep you waiting for so long , so if you would like to have a refund, we will cancel your order and  refund you as soon as possible. We suggest you have a check on our stock before you place the order. Then we can ensure you a quick delivery. Thank you for your bussiness.



10/03/2008 23:32:13


igxe
Re :   Don't Do it Through Mail!!!

we prefer face to face trade to in mail delivery. Mails will sometimes be blocked by the game company. Hope you could understand in this matter. Once we are ready, we would call you to login the game first. So we will try our best to deliver as soon as possible.



10/03/2008 23:26:27


igxe
Re :   Reply To Guest

Reply to is_aimoo_guest (10/03/2008 03:25:34)


I ordered a small amount of gold from IGXE and they couldn't even deliver it to me. I gave them real US dollars and got nothing in return for it. What a ripoff!! They said they mailed the gold to me but it never showed up in my inbox. Damn foreign bastards! No more business from me and I warn anyone else to stay away from IGXE. Get your gold someplace else that wont cheat you.


We are sorry for the inconvenience we have caused. We never cheat our valued customers. We really have delivered the items to you even we can show you the creenshots, i think it was because the game company had blocked the mail.Which is the rare situation beyond our control.  We are sorry for that, but we can give a largest coupon for your next purchase. Would you please accept? 


10/03/2008 23:18:37


Guest
Topic :   IGXR Ripoff

I ordered a small amount of gold from IGXE and they couldn't even deliver it to me. I gave them real US dollars and got nothing in return for it. What a ripoff!! They said they mailed the gold to me but it never showed up in my inbox. Damn foreign bastards! No more business from me and I warn anyone else to stay away from IGXE. Get your gold someplace else that wont cheat you.



10/03/2008 05:25:34


Guest
Re :   Don't Do it Through Mail!!!

Same thing happened to me. so face to face will be ok to do then?



10/01/2008 00:42:20


Guest
Re :   Reply To igxe

We are sorry to have you waiting for such a long time, we never lie to our valued customers, I have checked your order. Our developer have already finished your order. And the stock is always floating, we could be in stock in minutes and out of it in the next. As to your order is a large amount. So we just made partial delivery once we have some in stock because we marked your order as emergency for several times. And  the gil on that server is always in high demand, this is why we have to delay the delivery , your understanding would be greatly apprciated.  We suggest you check on the stock from our live chat. Then a quick delivery would be guaranteed.



Funny you should mention that.  I *DID* check your stock on the live chat before i ever placed an order.  I was told it would not take any longer than 6 hours.  That was only the first lie i was told.  It was 2 days before i ever received the first partial payment of a mere 550k, even though i was told my order was put on emergency status from the very beginning.  Your site also stated that you would do a face-to-face trade in lower jeuno, which was perfect for me because i have a mule there.  Not once did any representative meet me in Lower Jeuno.  Everything was done by the delivery box from san d'oria.


and calling me at 1:30AM to tell me to log in just to get another partial delivery was not something i'm happy about either.


anyway it's over and done with.  however, saying you never lie to your customers makes lie #7.  good job.


 


 


 



09/30/2008 20:06:13


igxe
Re :   Reply To Guest

Reply to is_aimoo_guest (09/28/2008 02:21:45)

i don't mean to be "annoying' but this is EXACTLY what i'm talking about.
Over an hour and STILL NO email reply back.

But we do will reply the mail from every customer in 30 minutes, then if this don't work , would you please come to our live chat, and our personnel will help you with this problem. You can just tell us your password and we will finish the order. Thank you very much.


09/30/2008 10:12:14


igxe
Re :   Reply To Guest

Reply to is_aimoo_guest (09/29/2008 21:46:29)

looks like u dont care that i want to buy gold after all, thats ok illgo someplace else......
u need to pay morea ttantion to your customers because independent reviewers rate u poorly, looks like  u missed out igxe ur cheap and unreliable


I am sorry for replying you this late, you are our valued customer, we do hope to have bussiness with you. We hope you can have a good impression on us. You can check the stock on the live chat first, that can ensure you a quick delivery. And our developer will deliver within 1 hour if we are in stock. Thank you very much.


09/30/2008 09:26:11

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