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Title: IGXE Tampers with your account when you purchase powerleveling
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Rikosis
 Author    



Rank:none
Score: 5
Posts: 1
From: USA
Registered: 08/10/2009

(Date Posted:08/10/2009 23:06:19)

Hi
This is my complaint
if this has happend to anyone else please reply here because id like to know that im not the only one the have messed with.

Last week thursday I decided that while I went camping for the weekend I would purchase from IGXE power leveling my charecter from lvl 44 to lvl 70 for 52.50$
I thought when I come back my charecter will be up to level 70 in the amount of time they told me (5 days)
And I would be cought up with my real life friends who talked me into playing the game in the first place since I work five days a week and they dont.
So I paid and they began leveling my account, sunday night I went on my buddies account to check my level and I was at 53.
Monday morning I woke up at 8am eastern time and went to my e-mail and found i had recieved an e-mail from WoW stating the following:

World of Warcraft Account - Account Merge Notice

Monday, August 10, 2009 5:51 AM
From:
Add sender to Contacts
To:
"Paley" <XXXXXX@YAHOO.COM>
Hello Paley,

This e-mail notification is to inform you that the World of Warcraft account, rikosis, has just been merged into a Battle.net account. If you were not the person who performed this account merge, please contact Battle.net Support immediately.

You have successfully merged the following World of Warcraft account:

rikosis

into the following Battle.net account:

z***@gmail.com

From now on, you must use the above Battle.net account name and its password to play World of Warcraft and to access World of Warcraft Account Management for billing and subscription services. Your World of Warcraft billing information has not been affected by this merge.

Important! Please note that any existing recurring billing on the merged World of Warcraft account will continue uninterrupted.

In addition, you will use the above Battle.net account username and its password to log in to other Blizzard online services such as World of Warcraft Account Management, the World of Warcraft Armory, and the Blizzard Store.

A similar notification of this account merge has also been sent to the email address registered to the Battle.net account.

For more information, click here for answers to Frequently Asked Questions or to contact the Blizzard Billing & Account Services team.

Sincerely,
The Battle.net Account Team
Online Privacy Policy

So naturally I went to contact igxe on the live chat and explained it to them they of course were of no help and told me that they would have to wait for the powerleveler employee to come into the office so that they could explain to them what had happend and they would e-mail me in 13 hours!!
So I logged on to my buddies account to see my charecter and sure enough my char is still online and leveling shes at level 54 now. So whatever i go back to bed and wake up again at 1pm still havent heard anything I contact live chat again and get the exact same answer that my account has been flagged by them and made a note of and will recieve an e-mail in 12 hours. So I head off to work and come home at 11pm eastern time and what do you know!! NO E-MAIL FROM THEM.

So Iam now currently sitting here with a live rep named Ellen who has been nicer than the other to reps and is acctually giving a shitty attempt at helping me reconsile this but yeah there all retarded and have stolen my account


This is rediculous dont ever buy anything from this company, Ill be contacting BBB tomorrow so I can help that C+ drop down a level or two.




igxe
1# 



Rank:none
Score:2979
Posts:804
From: USA
Registered:05/06/1998

Reply To Rikosis
(Date Posted:08/12/2009 23:43:57)

Reply to Rikosis (08/10/2009 23:06:19)

Hi
This is my complaint
if this has happend to anyone else please reply here because id like to know that im not the only one the have messed with.

Last week thursday I decided that while I went camping for the weekend I would purchase from IGXE power leveling my charecter from lvl 44 to lvl 70 for 52.50$
I thought when I come back my charecter will be up to level 70 in the amount of time they told me (5 days)
And I would be cought up with my real life friends who talked me into playing the game in the first place since I work five days a week and they dont.
So I paid and they began leveling my account, sunday night I went on my buddies account to check my level and I was at 53.
Monday morning I woke up at 8am eastern time and went to my e-mail and found i had recieved an e-mail from WoW stating the following:

World of Warcraft Account - Account Merge Notice

Monday, August 10, 2009 5:51 AM
From:
Add sender to Contacts
To:
"Paley"
Hello Paley,

This e-mail notification is to inform you that the World of Warcraft account, rikosis, has just been merged into a Battle.net account. If you were not the person who performed this account merge, please contact Battle.net Support immediately.

You have successfully merged the following World of Warcraft account:

rikosis

into the following Battle.net account:

z***@gmail.com

From now on, you must use the above Battle.net account name and its password to play World of Warcraft and to access World of Warcraft Account Management for billing and subscription services. Your World of Warcraft billing information has not been affected by this merge.

Important! Please note that any existing recurring billing on the merged World of Warcraft account will continue uninterrupted.

In addition, you will use the above Battle.net account username and its password to log in to other Blizzard online services such as World of Warcraft Account Management, the World of Warcraft Armory, and the Blizzard Store.

A similar notification of this account merge has also been sent to the email address registered to the Battle.net account.

For more information, click here for answers to Frequently Asked Questions or to contact the Blizzard Billing & Account Services team.

Sincerely,
The Battle.net Account Team
Online Privacy Policy

So naturally I went to contact igxe on the live chat and explained it to them they of course were of no help and told me that they would have to wait for the powerleveler employee to come into the office so that they could explain to them what had happend and they would e-mail me in 13 hours!!
So I logged on to my buddies account to see my charecter and sure enough my char is still online and leveling shes at level 54 now. So whatever i go back to bed and wake up again at 1pm still havent heard anything I contact live chat again and get the exact same answer that my account has been flagged by them and made a note of and will recieve an e-mail in 12 hours. So I head off to work and come home at 11pm eastern time and what do you know!! NO E-MAIL FROM THEM.

So Iam now currently sitting here with a live rep named Ellen who has been nicer than the other to reps and is acctually giving a shitty attempt at helping me reconsile this but yeah there all retarded and have stolen my account


This is rediculous dont ever buy anything from this company, Ill be contacting BBB tomorrow so I can help that C+ drop down a level or two.






We are so sorry for the inconvenience we may have caused.  Our power leveler will never change any of your  personal information without notifying.  As this merge into Battle.net issue, we did not do any change of your account, we always suggest that you contact the Blizzard regarding this matter. However, we have both agreed on continuing the power leveling your ordered.  Please don't worry, any further problem please contact our live support or leave your questiones here, and we definitely will give you a satisfactory solution.   




--------------------------------------------------------------
Special Every Day at http://www.igxe.com

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