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Title: Where's my gold
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(Date Posted:08/02/2008 19:03 PM)

I made a purchase on July 28. My payment cleared on July 31. It was stated I would recieve what I payed for within minutes of my payment being recieved. It is August 2. I have not recieved an e-mail or anything regarding my purchase or when I can expect delivery. Live support does not work, and my e-mails are not being replied to. I have tried calling several times and only was able to speak to a person once and could hardly understand a word of her broken english.

You have my money, and I don't have the product I payed for; I expect you to keep me informed. Please do not force me to file a paypal dispute and/or report you to the better business bureau.

-Maxwell Bormes

FFXI Admin
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Rank:none
Score:472
Posts:472
From: USA
Registered:04/30/2008

RE:Where's my gold
(Date Posted:08/03/2008 23:15 PM)

Dear Maxwell Bormes, so sorry for the inconvenience our service might caused, also thanks for your cordiality. I checked your order on our order list, it is said that what u perchased on our site is out of stock now, our manager has noted that we would refund your money or make some compensations for you. Hope you would reorder from us when we are in stock and we can serve you better next time! Terribly sorry again! And your understanding will be highly valued!
Sincerely yours
FFXI admin



(Message edited by FFXI Admin On 08/04/2008 01:10 AM)
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